Norwegian Customer Support Agent – Athens, Greece

Job Description

Your Next Adventure Awaits in Athens!

Imagine building your career in a city that blends ancient history with modern vibrancy. Athens, the cradle of Western civilization, offers more than just iconic landmarks—it’s a hub of sunshine, coastal beauty, and culinary delights. 🌞 From the historic Acropolis to lively neighborhoods filled with cafes and markets, this city never stops inspiring.

As a Customer Support Agent, you’ll play a vital role in helping customers, all while enjoying the perks of Mediterranean living. Work close to stunning beaches, explore Greek culture, and savor world-famous dishes. This is your chance to develop your career in a dynamic environment where work-life balance is a priority. Dive into this opportunity and thrive in Athens! 🌊✨

About The Job🗣️

Your role as a Customer Support Agent will together with your team, to handle customer issues in a friendly, effective, and professional manner via email, chat, and phone for one of the world’s most respected brands! You will have a creative, friendly, and solution-oriented approach with customers and colleagues.

Example of daily tasks: 

Provide exceptional support and guidance to customers regarding their services and subscriptions.

Deliver quick, accurate, and helpful responses to inquiries to keep smiles on our customers’ faces!

Troubleshoot and resolve issues, ensuring a smooth experience for the customer.

Manage administrative tasks related to customer accounts, including updates and adjustments.

Guide customers through software features, ensuring they get the most out of their experience.

Ensure every interaction delivers accurate, complete information and maintains the highest level of customer satisfaction.

Perks that comes with thee position 🚀

🛬 Complete Relocation Package: Flight to Greece, 2-week hotel stay, airport pick-up, help to find an apartment + real estate fee covered.

💰 Fixed Salary & Bonuses: Enjoy a fixed monthly salary along with attractive bonuses.

🚀 Career Growth: Receive full training from certified instructors and access to endless professional development opportunities.

📚 Free Greek Language Lessons: Start your journey to learning Greek!

🏥 Private Health Coverage: Health and well-being covered.

🏆 Exclusive Perks: Special discounts, events, sports tournaments, parties, and more!

🤝 Support Every Step of the Way: From your Social Security number to bank accounts, and of course, personal guidance from our recruiters – we’ve got your back!

Requirements for this position: 📝

Fluency in the Norwegian language (C2 level)

Good knowledge of English (B1-B2)

Strong communication skills – verbal, written, and listening

Computer skills – basic skills mandatory, advanced skills like coding preferential)

Proactive & Quick Learner: Able to adapt to client needs and deliver top-notch solutions.

Multitasker: Ability to stay organized and effective under pressure.

EU Citizenship or Work Permit for Greece

Why live in Greece? 🇬🇷

Greece offers an unbeatable combination of rich history, stunning landscapes, and a Mediterranean lifestyle. Athens, the heart of the country, is a vibrant city known for its ancient landmarks, delicious cuisine, and sunny climate. With a low cost of living and a welcoming community, it’s an ideal destination for expats seeking both career opportunities and a high quality of life. Whether you’re exploring iconic sites or enjoying the laid-back coastal vibe, Greece provides the perfect balance of work, culture, and leisure. 🌞

About Our Client 🌍

Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420.000 employees worldwide. You will be part of an extremely driven team in awesome Greece!
Our client has been awarded as Best Workplace in Greece and as the Best Multilingual Omnichannel Contact Center in Europe!
They offer complete training by certified instructors and many career development opportunities, so this is a unique chance to advance your career!

Send your application now and be our next star! ⭐️